Terms of service
These Billing Terms & Conditions outline how payments are processed for purchases made through Votista.com, a trading name of Megatron Ltd, registered in the UK.
💰 Accepted Payment Methods
We accept the following secure payment options:
- Debit & Credit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay / Google Pay
- Klarna, Clearpay (where available)
- Shopify Payments
- All transactions are processed in GBP (£) unless otherwise stated.
🔒 Secure Payment Processing
Your payment details are encrypted and securely processed through trusted third-party payment
gateways. We do not store or have access to your full card details.
🧾 Order Confirmation
Once your payment is successful, you will receive an order confirmation email with a breakdown of your
purchase. If you do not receive confirmation within 24 hours, please contact:
📧 billing@votista.com
💼 Billing Disputes
If you notice an error in your billing or payment, please notify us within 7 days of the transaction. We will investigate and resolve any valid dispute promptly.
❌ Failed or Declined Transactions
If your payment is declined:
- Please ensure your billing details match your card issuer’s records.
- Try an alternative payment method.
- Contact your bank or card provider for further assistance.
- We reserve the right to cancel any order where payment fails or appears fraudulent.
📄 Invoices & VAT
All purchases include VAT where applicable. A digital VAT invoice will be included in your order
confirmation. For business customers needing additional billing documents, please email accounts@votista.com.
📌 Changes to Billing Policy
Votista.com reserves the right to update these billing terms at any time. The most current version will always be available on our website.
If you have any billing questions, reach out to us at support@votista.com.